Parent and Community Survey Provides Valuable Input
(11/07/2012) In spring of 2012, the Racine Unified School District once again sought input from RUSD parents and community members regarding the District’s overall performance and communication efforts. Results of this year’s survey indicate that the majority of parents are satisfied with the education their child is receiving.
Consistent with last year’s survey results, 90 percent of parents who responded said they would rate the quality of education their child receives from his/her school as above average or excellent. Fifty-four percent of parents said their child is receiving an education that is above average or excellent.
Much of the survey focused on the District’s communication efforts. Three levels of communication were addressed: school building to home, classroom to home and school district to community.
Survey participants responded to questions that asked how often they would like to receive news from the District and their child’s school, what format they would like to receive information in, what kind of information they feel is most valuable and how well informed they feel.
Below are some of the key survey findings:
- 66 percent of respondents felt very or pretty well informed about issues impacting education in Wisconsin and 64 percent felt very or pretty well informed about issues impacting education in RUSD.
- Respondents most wanted to receive communication about:
- Rationale for decisions made by the District
- How well the District is performing compared to others
- Curriculum/educational program options
- Budget, tax, finance, election and funding updates
- Safety-related incidents and precautions
- 84 percent of respondents agreed or strongly agreed that they receive good customer service when visiting their child’s school.
- Of the parents who responded that they have used the District’s parent complaint procedure, 64.6 percent agreed or strongly agreed that their problem or concern was addressed satisfactorily.
- Respondents prefer to receive information via e-mail, District/school websites, the newspaper and newsletters. They least prefer to receive communication via radio and District TV.
The parent and community survey was made available in English and Spanish to all District parents as well as community members via a web link from March 30 through May 13. RUSD received 1,512 responses.
A summary of the survey results is available here.